SAFE, TRANSPARENT AND ETHICAL WORKPLACE
Raise your concern safely.
Midas operates on integrity, transparency and compliance with the law. The Ethics Reporting Line allows employees, contract and agency workers, suppliers, customers and neighbouring communities to report conduct that is unethical, unlawful or inconsistent with our values.
ANONYMOUS · CONFIDENTIAL · NO RETALIATION · FREE & 24/7
Who can report?
KIMLER BILDIRIM YAPABILIR?
Permanent employees; contract, agency and seasonal workers; interns; migrant workers; supplier and contractor personnel; customers; business partners; communities around the facility; and representatives acting on their behalf. You do not need to be a Midas employee to report.
The line operates in English and Turkish. If you prefer another language, write in your own language; translation is arranged by us.
What can you report?
NELERI BILDIREBILIRSINIZ?
You do not need proof. Every report made in good faith is assessed.
Forced labour & child labour
Retention of identity documents, debt bondage, restriction on leaving employment, under-age work, young workers in hazardous tasks.
Discrimination, harassment & bullying
Sexual harassment, psychological pressure, abusive language, physical or verbal violence, discrimination in hiring or promotion, abusive disciplinary practice.
Wages, working hours & benefits
Underpayment or late payment, undeclared work, unpaid overtime, denial of leave and rest breaks, double bookkeeping of records.
Freedom of association
Pressure due to union membership or worker representation, obstruction of access to representatives.
Health & safety
Missing PPE in melting, casting, refining and acid or chemical work, ventilation and gas exposure, concealment of accidents and near-misses, blocked emergency exits.
Environment & chemicals
Improper disposal of wastewater, acid and heavy-metal waste, unpermitted emissions, inaccurate hazardous-waste records.
Bribery, corruption & fraud
Facilitation payments, gifts and hospitality used to influence, false invoicing, embezzlement, conflict of interest, abuse of authority.
Responsible sourcing & money laundering
Gold or silver of unclear origin, suppliers linked to conflict or human-rights risk, bypassing KYC and AML obligations, suspicious cash transactions.
Product quality, GMP & data integrity
Production inconsistent with declared fineness, unapproved process change, unrecorded deviations, back-dated or altered assay and weighing records, broken traceability, hygiene and labelling breaches.
Information security & personal data
Unauthorised sharing of customer, employee or supplier data, leakage of trade secrets, data-protection breaches.
How your report is handled
BILDIRIMINIZ NASIL ELE ALINIR?
Every report is logged, given a reference number and tracked by the Ethics Committee.
01
Logging and reference number
The report is entered in a restricted-access register and you receive a reference number. You can ask about the status of your case with this number without revealing your identity.
SAME WORKING DAY
02
Acknowledgement and initial review
If contact details were left, receipt is confirmed. Scope, urgency and risk are assessed; matters involving life safety, child labour or forced labour are escalated to senior management immediately.
3 WORKING DAYS
03
Impartial investigation
The investigation is carried out by people with no interest in the matter. The person concerned is never part of the review. Your identity is shared only to the extent the investigation requires, and with your knowledge.
30 DAYS, EXTENDABLE WITH NOTICE
04
Outcome, corrective action and feedback
For substantiated findings, root cause is analysed, corrective action is planned and its effectiveness is monitored. The outcome is communicated to the reporter as fully as possible. The Ethics Committee reviews the performance of the line and closed cases annually.
NOTIFIED AT CLOSURE
Reporting channels
BILDIRIM KANALLARI
Use whichever channel you feel most comfortable with. All channels are free of charge and available outside working hours.
WEB FORM
The form at the bottom of this page. No name is requested and the IP address is not linked to the report text.
LOCKED SUGGESTION BOX
At the canteen entrance and locker-room corridor, away from cameras. Opened weekly together with the worker representative.
WORKER REPRESENTATIVE / OHS COMMITTEE
You may request a face-to-face meeting; the record is kept without your name.
Confidentiality and non-retaliation
GIZLILIK VE MISILLEME YASAĞI
You may report without giving your identity. Contact details are optional; if you provide them we can ask for missing information and inform you of the outcome. All information is kept confidential and shared only with those the investigation requires.
No one who reports in good faith will face retaliation. Retaliation covers any adverse treatment, including threats, exclusion, change of duty or shift, withdrawal of overtime, pay or promotion, disciplinary action and dismissal. Anyone found to have retaliated is subject to disciplinary process. A report that is not substantiated cannot be used against the person who raised it.
Using this mechanism does not waive your legal rights, collective bargaining rights or your right to seek remedy through the courts.
Knowingly false reports. Deliberately false or malicious reports fall outside this protection. Reports that turn out to be incomplete or unsubstantiated are treated as made in good faith.
Describe the incident as clearly as you can: what happened, where and when, who was involved, and whether it was raised before. Detail speeds up the review.Submit a report